WHAT IT HANDLES
- Service-area questions: which towns and ZIP codes you cover
- What's going on, and how urgent it is
- Booking estimates and service visits
- Emergencies sent straight to your phone, night or day
ALL INDUSTRIES
AI PHONE AGENT FOR HVAC, PLUMBING, ELECTRICAL AND HOME SERVICES
Never miss the 2 a.m. emergency call again.
Plumbers, HVAC, electricians, roofers and cleaners lose jobs to voicemail. Your agent picks up every time, works out what's wrong, and puts real emergencies through to you.
WHAT IT ASKS CALLERS
- “What's the address or ZIP code for the job?”
- “What's going on, and when did it start?”
- “Do you own the home or rent it?”
You can change these, and its greeting and hours, in your Outerstack app.
WHEN IT PUTS THE CALL THROUGH
Water flooding or leaking now, no heat in freezing weather or no cooling in extreme heat, sparking or a burning smell, or anything unsafe goes straight through to you.
BOOKING
Connect your Google Calendar and it books callers into your open times, the way you set them, and can email them the invite.
HOW IT SOUNDS
A call to Kettle Creek Heating & Air, a made-up business.
Caller“Our furnace quit and we have a newborn.”
Agent“That's an emergency for us. Let me put you through to the on-call tech right now.”
EVERY AGENT
- Answers every call, nights, weekends and the busiest hour
- Learns your business from your website in about 15 seconds, menus and PDFs included
- Looks things up mid-call when a caller asks something new
- Emails you a summary after every call, with who called and what they wanted
- Puts callers through to your phone when your playbook says to
TRY IT FREE, THEN $149 A MONTH
Hear it answer as your business in about a minute.
Building and calling your demo is free. To put it on your line: $149 a month with 500 minutes included, then 15¢ a minute. Cancel anytime. See pricing.