ALL RETAIL SHOPS USE CASES

Customer Q&A while you're closed

Your customers shop at 11 PM — that's just when people browse. But 'do you have this in a medium?' asked at 11 PM and answered at 10 the next morning is usually a sale that already happened somewhere else. A chat assistant on your site answers from your live inventory and policies, around the clock, and takes the order on the spot.

A Day With This Running.

Not a product demo — a walk through what an ordinary day looks like once this is in place.

1
11:04 PM — a question on your site

'Do you have the field jacket in a medium?' The assistant checks live inventory: one medium left, in the olive.

2
11:05 PM — a real answer, instantly

'One medium in olive in stock — want me to hold it for pickup tomorrow, or ship it?' It knows your hours, return policy, and shipping rates too.

3
11:07 PM — the sale happens

Order placed, or item held with a name and number. Either way, the customer's momentum wasn't wasted on a contact form.

4
9:00 AM — you open to orders, not messages

The morning inbox is a list of completed sales and holds — plus a note about the one question the assistant couldn't answer, waiting for you.

What Actually Changes.

After-hours questions answered

Before: Next morning, if at all

After: Instantly, from live inventory

Overnight sales captured

Before: Whatever survives the wait

After: Typically 5–15 extra orders a month for a small shop

Morning message backlog

Before: 30 minutes of catch-up

After: A short list of genuinely human questions

What it saves, in one line: Overnight and after-hours questions become sales instead of missed connections. You open each morning to captured orders, not unread messages.

Simpler Than You'd Think.

No rip-and-replace, no new systems to learn, nothing goes live without your say-so. Here's the whole process:

  • We connect the assistant to your inventory system so answers reflect what's actually on the shelf.
  • We load your policies — returns, holds, shipping — and the questions you hear every day.
  • Anything it can't answer becomes a captured lead with contact details, never a dead end.
PRIVATE & SELF-HOSTED AI
Your data never has to leave your control

Runs on private AI infrastructure we own and operate if you choose — your inventory, pricing, and customer conversations stay entirely under your control. Learn more about Private AI →

Want this running in your business?

Tell us a bit about your business and we'll come back with honest, plain-English ideas about whether this fits — and what it would take. No jargon. No pressure. No obligation.

No jargon, no obligation — just a conversation.